Frequently Asked Questions
Pick a topic area to get started
Getting started
How do I get started?
How long will delivery take?
Can I know more about the clinicians?
Weight loss
When should you consider losing weight?
What causes weight gain?
What are the risks associated with obesity?
Skin conditions
How soon will I see results on your skin care programme?
What skin conditions do you treat?
What is acne?
Managing my account
Can I return my unopened treatment for a refund?
How do I use my treatment?
How do I contact you about side-effects?
Other questions